Test – Module II – „Presenting hotel offer”
The test contains 15 single-choice closed questions and 5 True/False questions. For each correct answer, the course participant receives 1 point. You can get a maximum of 20 points. The test is passed by the participant who receives at least 80% of the correct answers
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Question 1 of 20
1. Question
The market on which the subject of the transaction are hotel services:
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Question 2 of 20
2. Question
Institutional clients of the hotel referred to in the marketing as B2B are:
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Question 3 of 20
3. Question
The marketing goal is:
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Question 4 of 20
4. Question
The volume of demand is:
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Question 5 of 20
5. Question
The market in marketing is a set of potential buyers.
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Question 6 of 20
6. Question
Potential buyers who are alike we define as:
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Question 7 of 20
7. Question
Individual customers are guests who both travel independently and independently decide on the place and form of accommodation and meals. These types of contacts in marketing are defined with the abbreviation B2B (business to business ).
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Question 8 of 20
8. Question
In the marketing mix strategy called as 4P, the following tools are used:
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Question 9 of 20
9. Question
The 5P marketing concept uses the following tools:
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Question 10 of 20
10. Question
Claim: “the segment of the three-star hotels market in Warsaw is made up of the following hotels in Warsaw: Reytan, Gromada Airport, Partner” is incorrect.
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Question 11 of 20
11. Question
An exchangeable good, i.e. a good that satisfies the needs of people and can be purchased, is:
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Question 12 of 20
12. Question
Product placement:
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Question 13 of 20
13. Question
Corporate social responsibility, i.e. the idea of CSR, is based on:
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Question 14 of 20
14. Question
The hotel’s offer should be created in such a way that it answers all the basic questions of the customer.
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Question 15 of 20
15. Question
People modifying the actions of the staff (room manager in the restaurant, reception manager) are:
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Question 16 of 20
16. Question
Offering buyers specific benefits of a material nature that make the product more attractive and encourage it to buy in a strictly defined place and time is:
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Question 17 of 20
17. Question
Gaining publicity by participating in important social events, e.g. organizing concerts, celebrating anniversaries, is:
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Question 18 of 20
18. Question
The indirect distribution of a hotel service means that the entire travel agency sector is involved in the distribution of the hotel product.
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Question 19 of 20
19. Question
Which of the following terms describing the segment of individual customers on the hotel services market is not true:
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Question 20 of 20
20. Question
Convenience is a tool used in the concept of marketing: